BUS 430 Week 2 Discussion Questions – Strayer NEW
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Week 2 DQ 1
"Models
of Organizational Performance" Please respond to the following:
·
Choose two models of
organizational performance and compare and contrast them by evaluating their
differences and similarities.
·
From the first
e-Activity, suggest ways performance measurements might be used by a company or
an organization to evaluate its customer satisfaction.
·
From the second
e-Activity, provide at least two examples of quality indicators that the
company may opt to measure and defend its cause-and-effect linkage between the
key measures of performance.
Week 2 DQ 2
"Operations
Strategy" Please respond to the following:
·
Choose two service
companies that you are familiar with such as Facebook, eBay, and UPS, and apply
them to Hill’s Strategy Development Framework. Note: Refer to Chapter 4 of the
text for information on Hill’s Strategy Development Framework.
·
For each company you
chose in Part 1 of this discussion, compare and contrast each sector of the
framework and determine which key area(s) provides a competitive advantage.
Provide at least two examples to support your position.
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